The Smartedge team gave us the confidence in addressing some of our IT challenges. Based on our desired outcomes, the team put in place a clear plan and strategy which helped us achieve our automation goals and requirements.
Smartedge brought key skills to the team which helped us to achieve desired RTO and RPO. This was required as part of a larger project, where entire failover of services from one datacenter to another was required. To help reduce the RTO & RPO, team Smartedge engaged with our engineering team to include smart product enhancements to meet the desired RPO and RTO.
We had deployed Workspace One environment, however the solution was not working as expected. Notifications, App delivery was not working. Smartedge did an initial health check and assessment, gave a clear path for remediating and upgrading the infrastructure with a DR plan. Smartedge delivered the solution in a timely manner. This was important as this needed to be delivered before the lockdown and helped us deliver remote access capability to our team. We were pleasantly surprised with the detailed documentation along-with DR configuration & drill. The DR worked straight out of the box with no further configuration or tweaks.